Best Bank in Customer Service
Staff of Prudential Bank receiving the award for Best in Customer service.
Prudential Bank LTD (PBL), a leading financial institution renowned for its customer-centric approach and innovative banking solutions, commenced business in August 1996. Our tagline, "Truly Dependable", encapsulates what we stand for: A Bank that consistently offers unique financial solutions to its diverse range of customers.
The main areas of the Bank's operations are domestic and international banking, corporate banking, SME financing, digital banking services, international remittance services and funds management. Prudential Bank has a wide array of digital and remote banking channels, complemented by a network of 41 business locations. PBL is committed to providing world-class, innovative, and customised products and services that suit the peculiar needs of our customers with an exceptional drive for quality and an unparalleled passion for delivering excellent customer service. The Bank has consequently won several laurels over the years in the areas of customer service, digital banking and oil & gas. Most recently, PBL was adjudged the CIMG 2023 Best Bank in Customer Satisfaction - Consumer Banking and recognized as a CIMG 2023 five-star bank in Customer Satisfaction - Business Banking, as well as a five-star bank in Service Quality - Business Banking.
Prudential Bank is focused on delivering exceptional service, guided by strict
governance principles and a steadfast adherence to our core values: Integrity,
Teamwork, Respect, Excellence, Passion, Innovation and Diversity.
Business Locations
Regions
Customers
ATMs