e-Banking provides retail and small value banking products and services through electronic channels as well as other banking services delivered electronically.

Applying for any of these products and services offers you the convenience of conducting most of your banking transactions at a time that suits you.

PBL’s e-Banking Products and Services Include:

1. cashWise Automated Teller Machines (ATMS)
   
   The Bank has introduced cashWise Automated Teller Machines (ATMs) at its Branches.
   
   
   The ATMs enable customers to bank at their convenience and have immediate access to information about their accounts 24 hours a day, 7 days a week.
   
   
   PBL cashWise ATMs provide self-service banking facilities such as Cash Withdrawal, Cheque Book Request, Full/Mini Statement Request, Account Balance Enquiry, Funds Transfer, Personal Information Number (PIN) Change, etc.
   
   
   Credit and debit cards are issued to customers to facilitate the use of the Bank’s ATM services.
   
   
   ATM LOCATIONS
   
   
   • Ring Road Central
   • Abossey Okai
   • Accra (Swanzy Shopping Arcade)
   • Tema (Community 1)
   • Kumasi (Adum)
   • Spintex
   • Madina
   • Weija
   • Tesano
   • Zongo Junction
     
     
2. textWise (SMS Banking)
   
   SMS Banking enables customers to monitor their account status via a mobile phone anytime, anywhere. textWise offers the existing banking facilities of cashWise ATMs, except cash withdrawals. It is simple and easy to use. All a customer needs is a mobile phone.
   
   
   
3. netWise (Internet Banking)
   
   PBL’s internet banking which is incorporated in the Bank’s website takes banking activities to the door step of every one irrespective of your geographical location.
   
   
   netWise gives you the opportunity of banking around the clock. You can download your financial statement and access your account information anytime on the internet.
   
   
   
   
4. E-zwich Platform
   
   This enables a cross-transaction channel where customers from PBL, other Banks and the unbanked perform all Point of Sale (POS) transactions from a common platform. Such transactions include cash transfers, retail payments, cash pay back and 3rd party bill payments. PBL offers interested merchants POS devices for installation at their retail premises. PBL also issues e-zwich smart cards to customers and non-customers.

Send your inquiries for the E-Banking Department to:

ebanking@prudentialbank.com.gh